We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple return process.

Eligibility for Returns

• You can return most items within 30 days of receiving your order for a exchange, except for certain items marked as "Final Sale."
• The item must be unused, in original condition, and with all tags and packaging intact.

Non-returnable Items

• Items on sale or marked as “Final Sale.”
• Perishable goods or customized products.
• Gift cards and downloadable content.

Return Process

• Contact us at [Ethnicfashville@gmail.com] with your order number and reason for return.
• We will send you a return authorization and instructions on how to return the item.
• Once we receive your returned item, we will process your refund or exchange within 3-5 business days.
• The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., damaged or incorrect item).

Refunds

• If your return is approved, we will issue a refund to your original payment method.
• Refunds typically take 5-7 business days to appear in your account depending on your bank or payment provider.

Exchanges

• If you prefer to exchange an item for a different size or color, please contact us for instructions. We’ll help facilitate your exchange.

Defective or Incorrect Items

• If you receive a defective or incorrect item, please contact us immediately. We will cover the cost of return shipping and send a replacement.